How Real Estate Team Leaders Should React When Agents Leave

Real estate agents look for leadership and mentorship in a team leader.

While many will enjoy the benefits that come with being a part of a real estate team, most will eventually move on.

Watch as Danny Garcia talks about how real estate team leaders should react when one of their real estate agents decide to leave the team.

Transcript:

Chris Bounds  00:02

Nobody wants a team member to leave, especially a very successful one. Same thing in corporate America. You got a rock star employee, you don’t want them to leave. But it’s gonna happen, eventually. And this vicious business, how do you handle? And how can team leaders and independent brokers cheer on that agent that has grown under your wing, taken the skills and gone out there and built their own business been really successful and then decided, “Hey, I’m ready to go off on my own”. Or “I’m ready to start my own team”, how can the team leader handle that where the relationship actually thrives after that moment? Because you’re not gonna be happy, but you should be happy, too. Because like, they wear shoes on you. 

Danny Garcia  00:45

Yeah. Well, you know, the biggest thing is this. I mean, I’ve always been in leadership position, whether it was leading, you know, youth departments, or, you know, big banking groups. So even, even with my, with my construction team, you know, so, one of the things I’ve always seen it in the beginning was when they’re ready to move on, it’s almost like a parent, you did your job. You know. You should be proud of your product, you know.

So, going back to this particular agent that I hired, you know, she was the first one to move out, she says, “Hey, you need to take your business to the next level, or I’m gonna have to go somewhere else”. So, you know, she challenged me, and I’m where I’m at now, because of that challenge, you know. And she moved on. And now she’s a big agent and everywhere I go she’s always introducing me as her mentor. The reason I’m in this business, or vice versa.

So, you know, it kind of hurt in the beginning, you know, she said, “Hey, you know, let’s pull out of this brokerage and start your own team.” But I have now. And I was counting on fine, I’ve been doing this, you know, I just needed one buyer’s agent and not the full blown team. And, you know, when she moved on, I was extremely happy for him. Because, you know, I took her from, like, I tell people from Point A to Point Danny, avoid stuff in the middle.

And, you know, she’s crushing the market now, you know, a year and a half later. So, to me, honestly, it was a proud moment, because, you know, I like watching people grow, you know, I like watching people move on, get hurt. But I think that’s part of maturing as a leader is knowing you can retain everybody, you know. And if somebody moves on, you know, I feel like that’s a sign that you’ve done a great job, especially when they’re producing and they’re not going back to a job, you know, to a nine to five.

Chris Bounds  00:47

 Yeah, yeah. 

Danny Garcia  02:18

I’ve learned to deal with it over the years, and I’ve seen some friends of mine who struggle with it. And, you know, obviously, they grow out of it. And as they, as you start growing up, I’m gonna use that word. As you start growing and leadership and maturing, you learn it’s part of life and you actually become supportive of them.

Chris Bounds  02:34

In the law of reciprocity, it all comes back.

Danny Garcia  02:37

Exactly.

Chris Bounds  02:38

Relationships over transactions. 

Danny Garcia  02:40

Correct.

Chris Bounds  02:40

Preserve the relationship, especially one that’s very positive, where they’ve been able to grow under your leadership, like you’re going to get the rewards. May not be financial, may not be transactions, you don’t know what that’s gonna look like. But if nothing else is just knowing that, hey, you’ve touched someone else’s life that they’ve got family and that, you know, that ripple effect goes beyond generations.

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